Project 360 Overview

Project 360 is a secondary responder programme in the Leicestershire Police Force area, in which engagement workers, with an expertise in assisting victims of domestic violence, work from within the police force. Following a reported domestic incident, the engagement worker contacts the victims via telephone within 24 hours and acts as a mediator between the police and local domestic violence support services. Engagement workers provide information about existing local services, help victims to make statements with police and provide victims with assistance and referrals to access services. Rapid phone contact is often followed up by face-to-face visits between engagement workers and victims to provide further assistance.

This page provides details on the implementation and procurement to run the Project 360 intervention in Leicestershire. The following documents were very kindly made available by the Office of the Police and Crime Commissioner for Leicestershire.

Project Documentation

   Service specification (PDF).
   Invitation to tender (PDF).
   Job description for victim engagement workers (PDF).

Contact Information

   For questions regarding the service specification and procurement please contact:
   Liz McDermott
   Commissioning and Contracts Officer
   Office of the Police and Crime Commissioner
   St Johns, Enderby,
   Leicester, LE19 2BX
   +44 116 2298987; Email:

   For questions regarding the day-to-day service delivery please contact:
   Debbie Hughes
   Strategic Manager
   LWA - Living Without Abuse
   PO Box 16, Loughborough, LE11 3AX
   Tel: +44 1509 550317,